PRIVACY POLICY
Solarapay Inc. (Former SOLARA I-MONEY INC) (“we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.solarapay.io or use our services as a Payment Aggregator operating across borders.
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, other international privacy regulations including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA).
Please read this Policy carefully as it explains your rights regarding your personal information. If you disagree with any part of this Policy, please refrain from using our Services.
1. Information We Collect
We collect personal and transactional information when you:
- Visit our website
- Register for an account
- Initiate or receive a payment
- Contact us for support
Types of information may include:
- Full name, address, email, phone number
- Identification documents (for KYC/AML purposes)
- Payment and banking details
- Transaction history
- IP address, browser type, and device information
2. How We Use Your Information
We use your data to provide our Services and for other business-related purposes, including:
- Service Delivery: Managing your account and fulfilling our contracts with you.
- Communications: Sending updates, technical notices, and customer support messages.
- Marketing: Offering information on our products, services, and events that might interest you, in compliance with applicable laws.
- Security: Detecting fraud, ensuring security, and protecting our systems and customers.
- Improvement: Analyzing usage trends to enhance our Services.
- Legal Compliance: Fulfilling legal obligations such as anti-money laundering regulations.
We may also use your information for other purposes with your consent.
3. Consent
By using our website or services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.
4. Disclosure of Your Information
We may share your information with:
- Financial institutions and payment partners to process transactions
- Identity verification and compliance service providers
- Legal or regulatory authorities, if required by law
- Our affiliates and service providers under contractual obligations of confidentiality
5. Cross-Border Data Transfers
As a cross-border payment provider, your information may be transferred to and stored in jurisdictions outside of Canada, including the United States, the European Union, and other countries. These countries may have different privacy protections than your home jurisdiction.
We ensure such transfers are protected with appropriate safeguards, such as Standard Contractual Clauses (SCCs), or other mechanisms as required by applicable privacy laws.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, regulatory, tax, accounting, and anti-money laundering requirements.
7. Security
We use appropriate technical and organizational security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
8. Your Rights
Depending on your location, you may have rights to:
- Access and correct your personal data
- Request deletion of your data (subject to legal obligations)
- Object to or restrict certain processing activities
- Request data portability
You can exercise these rights by contacting us at the email below.
9. Cookies and Tracking Technologies
We may use cookies and similar technologies to improve your experience on our site. You can manage your cookie preferences through your browser settings.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, revised Privacy Practice notice will be posted on the website. Where feasible, stakeholders will also be informed through electronic means.
12. Children’s Privacy
We do not knowingly collect data from anyone under the age of 18. If we learn we have inadvertently gathered such information, we will delete it promptly. If you believe we have collected data from a child, please contact us at info@solarapay.io 12. Contact Us
If you have any questions about this Privacy Policy or wish to make a privacy-related request, please contact us:
Privacy Officer Name
Neelansh Gupta